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Zororo Phumulani · Funeral Insurance Operations
+14
1,847
Active members
2,340
Active policies
+4
11
Open claims
R 487K
Premiums collected
12
Policies lapsing
Claims Pipeline
4Submitted
7Under Review
3Approved
42Paid
186Closed
Recent ClaimsView All →
| Claim | Member | Type | Amount | Status |
|---|---|---|---|---|
| CLM-2026-0089 | Grace Mokoena | Death | R 25,000 | under review |
| CLM-2026-0088 | Themba Mahlangu | Death | R 50,000 | submitted |
| CLM-2026-0087 | Nokwanda Sithole | Disability | R 15,000 | approved |
| CLM-2026-0086 | Bongani Khumalo | Death | R 50,000 | paid |
| CLM-2026-0085 | Sheila Dlamini | Death | R 25,000 | paid |
89%
Settlement Rate
186 of 209 claims settled
Avg. 4.2 days turnaround
⚡ Needs Attention
⚠️Review
3 claims pending >7 days
Review required — SLA breach risk
🔴View
12 policies lapsing this month
Missed 2+ premiums — grace period ending
📄Chase
5 claims missing documents
Death certificates / ID copies pending
⏳View
8 members in waiting period
Completing within 30 days